Items Tagged ‘relationship development’

March 2, 2017

Building trust, one cup of coffee at a time

By Jess Columbo jesscolumbo

When I was a teenager, my family was lucky enough to have a house cleaner. Julie would visit once a month, straightening, wiping down, and putting things away. The night before each of Julie’s visits, my parents would ask me to pick up my room. For years, I was incredulous: “Why do I have to […]

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Tags: relationship development, staff engagement

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