Patient Experience

Everything we do creates energetic, invisible links joining us together–threads of connection. Be it a smile, a gentle touch, or a grumpy mood, our feelings affect those around us.  And whether you’re a medical professional, service provider, patient, or caregiver, you have the power to transform any [...]
By Amy Camie • January 4, 2019
When the sledgehammer of illness hits, it can be hard to adjust. Whether it is an acute or chronic illness, trying to make sense of it and make changes in our lives can be tough. May 18, 2010, changed my life and my family’s, forever. After acute onset [...]
By Claire Snyman • April 20, 2018
The world is shaped by stories. As experts in our own lives, we all have something to share, and the pivotal role of shared experiences has been well-established in improving health outcomes. On February 2, Mayo Clinic, and health care social network Inspire will launch “Experts [...]
By Kanaaz Pereira • January 30, 2018
Online reviews are powerful. Customers spend significant time writing them. Potential customers spend significant time reading them. Why don’t more companies spend significant time responding to them? This was the premise of Jay Baer’s book “Hug Your Haters.” In his book, Jay explains: “Your business improves in [...]
By Taryn Offenbacher, Senior Communications Specialist • August 1, 2016