Items Tagged ‘online reviews’

May 8, 2019

Understanding Online Reviews

By Taryn Offenbacher, Senior Communications Specialist toffenbacher

Online reviews. Google. Vitals. Healthgrades. Oh, how we have a love-hate relationship with these review sites. Good reviews help our physicians shine and provide valuable patient insight, but poor reviews can tarnish their online reputation and may not accurately reflect broad patient consensus. And, frankly, they can distract and discourage. We welcome, even encourage, patient […]

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Tags: online reviews

September 22, 2016

Capturing Patient Reviews and Pesky Regulatory Details (Part 3)

By Jeff Segal jeffsegal

In my last post, we discussed how HIPAA impacts rules and regulations related to capturing reviews for posting online. We limited the discussion to working with vendors to help you capture and post online reviews. Such vendors must be HIPAA Business Associates. And if Protected Health Information is posted online, you need a formal HIPAA […]

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Tags: online reviews, TCPA

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