Online community

and Jenn Shafer

Jess Lewis and Jenn Shafer will present "Community & Collaboration: Building a Cohesive Culture Inside & Out" at the Mayo Clinic Social Media Network 2019 Annual Conference. To learn more from Jess, Jenn, and other expert speakers, please join us!

You’re not an island – even [...]

By Jess Lewis • July 3, 2019
For many people, sharing about their health online overrides conventional concerns about privacy. Each person weighs the benefits and risks arriving at their own “privacy calculus”. Patients and caregivers who share about their health in online communities told me that they agree with [...]
By Colleen Young, Connect Director • January 15, 2019
Colleen Young will present "How Mayo Clinic's Patient Online Community Changes Health Care and Advances Science" at the Mayo Clinic Social Media Network 2018 Annual Conference. To learn more from Colleen and other expert speakers, please join us! Have you considered an online patient community but have hesitated [...]
By Colleen Young, Connect Director • September 13, 2018
When Connect, Mayo Clinic’s online community for patients and families, started to grow in numbers and activity, I knew we needed to prepare for scalability. Connect is managed by a team of community moderators, who keep the community safe, respectful, trustworthy, and inclusive. While moderation is vital, there’s a [...]
By Colleen Young, Connect Director • April 17, 2018
“Well it’s discouraging to find that after three months and 126 views of my post, not a single person made the effort to write a single supportive word.” ~ from a member of an online cancer community What a heart-wrenching post to see on an online patient forum! Nothing [...]
By Colleen Young, Connect Director • April 27, 2016