For years, I’ve had the opportunity to work to leverage social media to discuss the power of discovery. These platforms allow us to connect and engage with others in new and exciting ways.

But as a digital practitioner, I’ve always felt like my work [...]

By Amanda O'Connor • August 21, 2017
When we created what has become the Mayo Clinic Social Media Network in 2010, one of our first priorities was to create an External Advisory Board (EAB) with diverse representation from various roles within health care, along with patients and members from other industries. This group has helped to guide our growth and [...]
By Lee Aase • April 6, 2017
Editor's Note: When Bob West wrote to us last year and said he would be stepping aside at the end of his current term on our External Advisory Board, we asked if he'd be willing to share some reflections from his experience in our network. Here's what he had to say: [...]
By Bob West • February 10, 2017
“Well it’s discouraging to find that after three months and 126 views of my post, not a single person made the effort to write a single supportive word.” ~ from a member of an online cancer community What a heart-wrenching post to see on an online patient forum! Nothing [...]
By Colleen Young, Connect Director • April 27, 2016
Our 2016 Member Meeting is coming to Rochester May 17–18, with Residency on May 16. Jay Baer of Convince & Convert, Andy Sernovitz of SocialMedia.org Health and Dr. Jason Wolf of The Beryl Institute will keynote. The day-and-a-half meeting also includes six [...]
By Lee Aase • April 21, 2016
By Jason A. Wolf, PhD, CPXP President, The Beryl Institute I am honored to join the Mayo Clinic Social Media Network this May for your #MCSMN Member Meeting. While I am excited to share my thoughts on patient experience excellence and continue to stretch the thinking of [...]
By Dan Hinmon, MCSMN Director • April 15, 2016
After attending #MayoinOz last October, Anne-Marie Hales, business development manager at St. Vincent’s Private Hospital Sydney, is joining a delegation from Australia and New Zealand to attend our 2016 Member Meeting and Residency. To leverage her US trip she’s visiting other hospitals, thanks to
By Dan Hinmon, MCSMN Director • April 7, 2016