Jay Baer

Online reviews are powerful. Customers spend significant time writing them. Potential customers spend significant time reading them. Why don’t more companies spend significant time responding to them? This was the premise of Jay Baer’s book “Hug Your Haters.” In his book, Jay explains: “Your business improves in [...]
By Taryn Offenbacher, Senior Communications Specialist • August 1, 2016
We’re pleased to announce that Jay Baer – the world’s most retweeted digital marketer – has agreed to join us for our May 17-18 Mayo Clinic Social Media Network Member Meeting. Jay's keynote address will center on his just-published book Hug Your Haters: [...]
By Dan Hinmon, MCSMN Director • March 14, 2016