Thank you! Great ideas! We will be focusing on digital efforts and we have a giveaway that we held from late March. Our recognition events have been pushed to this fall, too.
Director of Marketing
Tue, Apr 28 8:01pm · National Hospital Week - What are your plans for this year? in Give & Get Advice
Fri, Apr 24 3:02pm · National Hospital Week - What are your plans for this year? in Give & Get Advice
How is your organization adjusting their plans for National Hospital Week?
We plan on having a bigger digital presence, but I would be interested in hearing what others are planning due to the crazy circumstances we are all experiencing. Thanks!
We have a department that wants to start a Facebook group. We had the initial conversation a year ago (with some great information from Dan Hinmon) and they have decided they want to proceed. This will be our first official group, what are some best practices that we should be aware of.
I have told them we need 2 folks to moderate, I know they have ground rules started (including how the patient's will use this forum), 6 months of content (with ~one post a month), but what are we missing?
Thanks in advance!
I am at a loss. We received this message again tonight… the same thing happened about a month ago and we were locked out of our Instagram account for almost a week.
Here's the message: Your Account Was Compromised
It looks like you shared your password with a service to help you get more likes or followers, which goes against our Community Guidelines.
Change your password to continue using Instagram. If you share your new password with one of these services, you may get blocked from following, liking or commenting.
We work with Sprout Social and we obviously arevnot "buying" likes or sharing our password for any reason. Last time this happened I changed my password and was locked out a few days later. I can't even access my personal account. Has anyone had this happen? Last time we were told it was due to Instagram's new bots and we had to wait.
They only thing I can link this to is a Halloween post I scheduled for tonight. It was posted and well received and now we are locked out.
Any ideas or advice? Thanks!
I did contact Sprout yesterday and they responded that this is a known issue that they are currently working on resolving. They have escalated the issue to their engineering team, and they've opened a direct support ticket with Instagram to get further clarification.
This still does NOT help us. Our account is blocked through tomorrow. After reading Instagram's Community Guidelines if such activity occurs again our account could be disabled. This makes me a bit nervous as we were going about our business (following the "rules") and this as in issue with our account through our use with Sprout.
I haven't read all of the responses, but I wanted to share my experience and advice I received from this group.
Long story short, we had a department that wanted to have their own page. After much discussion, we landed on trying a trial period (3 months – if I remember correctly) and I had them provide me with content which I shared to our main social channels. I also provided them with design resources (Canva), contents ideas/starting points and asked them to build a content calendar which we decided upon 3-5 posts/week (based on what the expectations would be if they had a real page). For various reasons after the 3 months, they decided against having their own page and will share content for our main channels. This was a great learning experience for all of us! And it let them give it a try without a HUGE commitment.