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Posts (69)

Tue, Apr 16 2:53pm · Designing Chatbots to Improve Patient Experience

Just tried the Piedmont bot – it wouldn't accept my Kiwi zip code 🙁

Tue, Apr 16 2:48pm · Designing Chatbots to Improve Patient Experience

Wonderful presentation thank you Rachel! 🙂

Tue, Apr 16 2:25pm · Designing Chatbots to Improve Patient Experience

Have there been any legal challenges yet for eg incorrect advice?

Tue, Apr 16 2:11pm · Designing Chatbots to Improve Patient Experience

We are developing a chatbot for patient support after Head & Neck surgery using actual patient questions recorded at discharge and in interviews. Our problem is building a big enough library of content to make the bot useful. Takes a lot of resource!

Mon, Apr 15 3:21am · Influencers are flocking to a surprising new kind of social media in MCSMN Support

Would seem like a good strategy to partner with celebrities even if only a local celebrity for your community?

Thu, Jan 17 2:53pm · How Mayo Clinic’s Patient Community Changes Health Care and Advances Science

Thanks @colleenyoung wonderful presentation and no technical hiccups! 🙂

Thu, Jan 17 2:42pm · How Mayo Clinic’s Patient Community Changes Health Care and Advances Science

@colleenyoung any examples of OPCs influencing new models of care or redesign of Mayo healthcare delivery?

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