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Jun 25, 2017 · HIPAA violation Photo tagged to a hospital location posted by visitor in Strategy, Policy & Best Practices

This is how we have set our pages (and incidentally, my own page). It is quite shocking the types of photos people post.

May 14, 2017 · Sharing Patient Testimonials from Yelp, Google, etc. in Give & Get Advice

Pia – I’m curious about the seminar you went to where someone else was using the practice of promoting yelp reviews. What this a healthcare marketing specific seminar. I agree completely with the advice from @jeffsegal @westr and @jkennedy93 makes an excellent point about copyright. Just curious about the brand who was already doing the practice. Can you share the brand?

Jan 18, 2017 · Facebook: Emergency Requests in Give & Get Advice

Thanks for sharing Sarah. It is great to know. How did you go about solving the crisis and what was the timeline?

Jan 14, 2017 · 2017 Member Conference: Moving to Scottsdale

Social Media Residency

Jan 12, 2017 · 2017 Member Conference: Moving to Scottsdale

I like that the MCSMN conference is planned for before the SMR in December 2017.

Jan 3, 2017 · Facebook Critique/Feedback in Give & Get Advice

@lmcmillan nice work on this FB site. Good videos and interaction with employees. I am curious to know what kind of activity you get on your “open jobs” section. One other thing: you still have the tab for “My Tab” and if you click on it it says > “Thank you for the years of happy memories. Effective April 30th, 2015, the My Tab family of applications was removed from Facebook.”

I suggest getting rid of that.


Jan 1, 2017 · Sharing the Same Content to Multiple Facebook Pages in Give & Get Advice

We don’t have as many pages as you have and many of our posts are disease or target audience specific or community specific but we will cross post some content across all FB channels and I don’t think that we’ve seen any docking from FB’s ever changing algorithm but who knows in the future. For example, signs of stroke would be a target for our Neuro Center because we are a Certified Stroke Center of Excellence but it certainly is a message that is important for all our channels.