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Jun 26, 2017 · Social media for donor development in Premium Members

Sounds like we’ve all taken the same consolidated but friendly approach. 🙂 My other suggestion would be to recommend that the Foundation consider Facebook advertising to elevate their posts, however infrequent they may be.

Jun 26, 2017 · Anyone else having lots of issues with Facebook business pages? in Premium Members

As soon as I typed the words “Doubtful we’ve been hacked,” I doubted myself. 🙁 We’ve changed our passwords again, but should we be contacting Facebook for assistance?

Jun 26, 2017 · Anyone else having lots of issues with Facebook business pages? in Premium Members

Over the past week+, we’ve had…

My business account email removed from its admin role
Our ad billing information switched without permission from our dept
An inability to post direct page links (everything defaulting back to our site’s home page)

Doubtful we’ve been hacked. Not finding anything in the Googles or Facebook help to explain these events. Anyone else feeling the pain? Would love some advice!

Apr 11, 2017 · External mics for video in Give & Get Advice

Very helpful recommendations, Shel. I appreciate it!

Apr 11, 2017 · External mics for video in Give & Get Advice

Excellent, Dan. As usual, MCSMN is ahead of the game. 🙂 Will check it out.

Apr 7, 2017 · External mics for video in Give & Get Advice

Just got a Kodak Zi8 for web video. Need to purchase external mics, looking at shotguns and lavalier mics – but opinions online are so widely varied, I have no clue what to purchase. Budget is open, but don’t want to blow a lot on something subpar, either.

Anyone here have good experience with external mics? Would need to plug into 3.5mm headphone adapter.

I’m in dire need of a fast purchase, so many, many thanks for any helpful suggestions! (First assignment will be with a shotgun mic, so that’s my priority. Soon to follow, individual interview videos where a lapel mic would be preferable.)

Oct 13, 2016 · Facebook Check-in Responses in Give & Get Advice

We definitely respond to check-ins. Always with empathy, occasionally with gentle humor. People took the time to post the status, so we want to at least be an appropriately friendly presence in their situation. When it involves a dissatisfied patient/family and/or includes a possible element of patient safety, we ask them if they would like to be contacted by Quality (who will contact them anyways). Bottom line: there’s no hard-fast rule for this – it just depends on whether you see it as an opportunity to offer comfort and empathy, or as a potential for overreaching and offense. I of course would never respond to a patient who did not tag us with a check-in — that’s an awful, Facebook-stalky-HIPAA-encroaching idea. Hope this helps. (Responding to check-ins is one of my favorite duties. Can you tell?)