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Posts (5)

Aug 17, 2018 · Intranet policies on solicitation in Strategy, Policy & Best Practices

I want to create a forum on our hospital's intranet where staff can promote local activities or events they support through local non-profits. However, our HR department said it might violate our solicitation rules, especially if a staff member updates the information on company time or computers.

Does anyone have policies exemptions that address issues like this? I know some facilities also allow for buy/sell message boards or forums. What guidelines do you have for those? What restrictions?

Thanks for any assistance, especially for specific policy language or examples.

Aug 10, 2018 · Intranet Recommendations in Platforms, Software, and Tools

Sorry to come so late to this discussion, but our hospital (Ashtabula County Medical Center) was forced to find an intranet provider quickly when our previous provider dropped out of the market. We scrambled and found HospitalPortal.net. They are specifically geared toward hospitals and improving communications. We've enjoyed their platform for several years. You have complete control of the platform, which can be hosted internally (behind a firewall) or now via their cloud. End-users like the design, while managers like the policy component, ability to link videos, and much more. I don't remember the price, but our IT dept and managers that use the intranet say it is worth the cost. Plus, they are very responsive to our needs.

Aug 10, 2018 · Social media classes and certifications? in Give & Get Advice

I have taken a couple of these courses and they are valuable. They do have Business Manager courses (and tons of others). They do provide good information, which helps you to engage the platform with more accuracy. I don't enjoy using Business Manager, but it is the nature of the beast – I think an engineer designed it, and that doesn't translate well for the rest of us.

Let me add that I have had problems logging into Blueprint occasionally, which is a frustration. But, for free classes, it's good, when it works.

Aug 2, 2018 · How to Start and Grow a Successful Facebook Patient Support Group

Yes! Please send me the community manager guide.

Nov 28, 2017 · Physician guidelines when posting outside your accounts? in Give & Get Advice

Dan, have you had any followup information outside of this post? We’re dealing with this now as we corral rogue pages.One of our physicians created a page several years ago to post news items of interest (to the physician). We asked for admin privileges and the physician gave them, but then revoked them a couple of months later because they didn’t like the posts we added to the page.

Our social media policy could actually be enforced to shut the page down, but we want to take a positive approach to resolve the situation. Any suggestions? We’re updating our social media policy to include specific guidelines for all our pages (frequency of posts, types of posts, etc.), as recommended elsewhere in this Discussion forum.

Has anyone had to reign in a physician that is social media savvy, but wants to control it all themselves?