Badges (1)

About

Job Title
Digital Innovation Officer

Twitter Name
@margfontana

I am a
Communications professional

Posts (62)

Dec 9, 2019 · Media Monitoring in Give & Get Advice

I think these platforms differ for different goals, for example Meltwater seems to work for PR folks, I still think there is no one platform that handles all the needs for social media. We used to work with Radian6 which was great, then it was morphed by Salesforce into Social Studio, which then became an inferior product.

Dec 9, 2019 · Branded Twitter Handles in Give & Get Advice

Agreed with Dan, but I also think liability plays a huge role and disclaimers such as "views are my own or do not represent those of my employer, etc." need to be considered.

Nov 1, 2019 · Wikipedia in Strategy, Policy & Best Practices

Good morning all, happy November. This has been a topic of discussion for ages and I wanted to get your thoughts if other health care organizations find Wikipedia relevant, beneficial, pros, cons, etc. Looking forward to hearing your thoughts.
-Margaret

Oct 2, 2019 · Need to get more information on the "ACCESS TASK FORCE" in Strategy, Policy & Best Practices

Hi All – It's been awhile since I last asked this. Has there been any update or white papers in reference to social media access for team members?

Sep 19, 2019 · Monitoring Software in Give & Get Advice

LOL I would like royalties on that please..

Sep 19, 2019 · Social Media Management Tool in Platforms, Software, and Tools

Sprinklr and Hootsuite have been problematic last few days and have comprised Instagram accounts to be shut down.

Sep 10, 2019 · Monitoring Software in Give & Get Advice

Awario is basic yet covers a lot for alerts, sentiment and alert comparisons. We've used Radian6, Salesforce ( Social Studio) , Sprout in the past, waiting for the unicorn on this one.