This is great advice, Matthew! My organization has decided to deactivate Facebook Reviews due to the sensitivity of the information.
Member has chosen to not make this information public.
Hello all! My organization is currently using Facebook as our main social media platform. Since my start date back in February, I've noticed that my organization allows visitors to leave reviews on our Facebook profile.
In efforts to not violate HIPAA regulations, does anyone have any recommendations as to how my organization could respond to these reviews?
Thank you in advance for your help!