We have a few nursing groups who have private fb groups but we require them to invite the marketing social media team to join so we can monitor. We make sure distasteful jokes aren’t added or patient info discussed. Overall it works well.
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Hi Angie. We pretty much respond to any negative comment offering them the opportunity to send a private message so we can learn more and possibly resolve. However, if they aren't asking a specific question or asking for something, and it's just a random comment like "they stink", then we don't always respond. I think it's almost better to leave comments public and not hide so others see that you're trying to address their issues. I rarely delete a message unless it's really bad like language but I will hide them if they are bad or badgering. On other sites, if it's something that's really wrong or inaccurate, a simple offer to help them directly seems appropriate to me.Especially if you leave a really short message.
I've noticed the same thing. Plus, I've been posting twice a day for a year and am using 98% original content. When I pay to boost my posts, I get good engagement, views and a high number who watch any videos but my number of followers has not increased. Suggestions?
Mon, Feb 18 10:01am · Online consent forms to use someone's photo on social in Give & Get Advice
Hi everyone! Do any of you use an online consent form for patients and visitors to sign using their finger on your phone? I find it difficult to carry around paper consent forms to events. If so, what do you use? How to relay the form and signature to store and where do you store it?How did you get it through compliance? Thanks!