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Jun 21, 2016 · Survey: Physician Communication Preferences in Share

This is helpful, thank you. Has anyone seen anything similar but related to physician preferences for communications from hospitals?

Apr 4, 2016 · Using social media to answer health questions in Strategy, Policy & Best Practices

What good examples have you seen or hospitals or public health organizations using social media to answer health questions on-line?

For instance, Ottawa Public Health has a nurse who answers questions on Facebook. We have also had our physicians as “guests” on their Facebook page providing live answers. We’ve also tried a live tweet chat with a psychologists to answer parent questions about teen mental health.

Each of these has been positive, but none has generated a lot of interaction. Has anyone seen an example of one which has?

And has anyone done a Reddit “Ask Me Anything” with a physician?

Jan 4, 2016 · On-line patient education systems in Platforms, Software, and Tools

We are looking for a way to deliver patient education sessions on-line and hope you have some advice to share.

Specifically, we are looking for a tool that:
–Is user-friendly
–Tracks which patients have completed the training and when
–Combines video, text and graphics in an integrated fashion
–Includes “tests” and tracks the score that each patient received on the test to confirm if they have absorbed the information.

Has anyone used Blackboard or another tool to deliver an on-line learning system?

Thank you,
Ann

Jan 4, 2016 · Handling a suicide threat in Strategy, Policy & Best Practices

You may want to reach out to the Royal Ottawa Mental Health Center. They are very active on social media and I believe they have faced this situation more than once.

Part of their challenge was discerning if they had any additional legal or ethical requirements if it was a patient currently in treatment.

Nicole Loretto is the VP of Communications there and I’ve always found them good and sharing their experiences. If you wanted to speak with someone else who has taken a detailed look at it, I’d recommend you give her a call.

Oct 26, 2015 · Live Doc Q&A's on Facebook & Twitter in Strategy, Policy & Best Practices

Does anyone have any good examples of physicians conducting live chats with patients on FB or Twitter?

And has anyone, by chance, seen an example of using that type of tool to reduce Emergency wait times?

Aug 19, 2015 · Please Share: Social Media Success Stories at Events in Give & Get Advice

You should connect with @CMAer and @CMAdocs on this. The Canadian Medical Association has live-tweeted AGM for the last couple of years, as well as used social media for travelling town halls. Great examples. And they are great about sharing information.

Aug 19, 2015 · Any fav examples of social media for patient care, support, ops? in Strategy, Policy & Best Practices

Good morning, I’m looking for some good new examples — over the last year of two — of the use of social media directly for patient care, patient support and/or hospital operations. Any suggestions? Thank you, Ann