The post was not on our page, it lives on a community member's page. We were alerted because the person tagged our location/checked in. (If it was a visitor post on our page, I would have definitely deleted it as it goes against our page's ground rules.) It appears that I cannot message this person privately as our page. I could comment as our page however. we do not typically comment on individual's personal pages because it may feel like an invasion of privacy.
The comment used slang that can reference pulling out a woman's hair/weave in a fight. Taken literally it could potentially refer to an abduction. "Don't get snatched up little ponytail lady"