@DanHinmon – we have a website already with CMS. It was developed and built by Influence Health (now Healthgrades) on Crownpeak COD-10. We don't need to start from scratch, however, as I am the only person managing the site, I would need an agency that could support post-build.
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HI All –
Coming up on one-year left for agreement for website design and build and cms with current vendor. Looking for suggestions for an organization to design, build and implement CMS into our healthcare org. website. What have you all used?
@rachelhaviland at AtlantiCare, we have been researching this functionality for a year and just signed with XSell Technologies. We plan to pilot this chat as part of a cardiology campaign we'll be launching soon. The chat personas will be managed by six navigators from our central access center (phone center) to help visitors to our website get to the information they're looking for quicker and ultimately book an appointment with one of our providers.
Are there any healthcare-specific best practices that you use to compare your social media performance against others in industry? Looking specifically for comparable data for Facebook engagement and reach.Thank you!