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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2336
Joined: Apr 13, 2011

Why You Must Answer Every Negative Review

Posted by @DanHinmon, Wed, Sep 20 12:01pm

Jay Baer makes a case for answering every negative review in every channel every time. Why? Two reasons. No response is a response, and it’s all about the audience.

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