Dan Hinmon, MCSMN Director

Posts: 2845
Joined: Apr 13, 2011

Why You Must Answer Every Negative Review

Posted by @DanHinmon, Sep 20, 2017

Jay Baer makes a case for answering every negative review in every channel every time. Why? Two reasons. No response is a response, and it’s all about the audience.

Read the post for details.


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