Why Brands From Barbie to Uber Are So Hot on Chatbots

What is the deal with chatbots?

The bots are forms of artificial intelligence that create personalized one-to-one interactions, and this AdWeek article says chatbots could be the biggest digital to-do since mobile apps.

But you probably read that Tay—a bot designed by Microsoft to communicate like a millennial—spewed racist, misogynistic and anti-Semitic tweets and bragged about smoking pot in front of a policeman.

Is there a use case for healthcare?

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