Why Brands From Barbie to Uber Are So Hot on Chatbots
What is the deal with chatbots?
The bots are forms of artificial intelligence that create personalized one-to-one interactions, and this AdWeek article says chatbots could be the biggest digital to-do since mobile apps.
But you probably read that Tay—a bot designed by Microsoft to communicate like a millennial—spewed racist, misogynistic and anti-Semitic tweets and bragged about smoking pot in front of a policeman.
Is there a use case for healthcare?