Dan Hinmon, MCSMN Director

Posts: 3038
Joined: Apr 13, 2011

Study suggests Yelp can help people find quality healthcare

Posted by @DanHinmon, Apr 13, 2017

Yelp ratings can provide a useful guide for people shopping for quality healthcare, a new report concludes.

The Manhattan Institute found that Yelp ratings for New York state hospitals correlated with established quality metrics — those with higher ratings had lower preventable readmission rates.

As the number of Yelp ratings grows, they will become even more helpful in steering people toward high-quality hospitals, the authors say.

How are you managing Yelp reviews? Last August we featured a blogpost by @toffenbacher titled Harnessing Yelp: Where to Start. When to Stop.


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