Social media and customer loyalty – an infographic
This infographic from Business Coaches Sydney via Our Social Times shares six ways you can use social media to build and improve customer loyalty.
- Listen and interact with your audience.
- Develop an engagement plan.
- Engage with your most active advocates.
- Offer benefits and other rewards.
- Re-share your best content.
- Provide a “sneak peek” inside your company.
Are you doing these? If so, how? What works for you?