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Social media and customer loyalty – an infographic

Posted by @audreylaine, Tue, Nov 7 9:44am

This infographic from Business Coaches Sydney via Our Social Times shares six ways you can use social media to build and improve customer loyalty.

  1. Listen and interact with your audience.
  2. Develop an engagement plan.
  3. Engage with your most active advocates.
  4. Offer benefits and other rewards.
  5. Re-share your best content.
  6. Provide a “sneak peek” inside your company.

Are you doing these? If so, how? What works for you?

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