Share this:

Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2327
Joined: Apr 13, 2011

Online Physician Ratings Fail to Adequately Provide Quality Information

Posted by @DanHinmon, Tue, Sep 12 9:40am

Researchers at Cedars-Sinai Medical Center in Los Angeles “reviewed users’ ratings for 78 physicians on five sites — Healthgrades, Yelp, Vitals, RateMDs and UCompareHealthCare —  in the areas of quality of care, value of care and peer-assessed physician performance.”

What did they find? These reviews shouldn’t be used solely to select doctors.

This story explains the research and adds some great advice for doctors: “For negative reviews, don’t get angry, but understand the reason for the complaints.”

Comment

Please login or register to post a comment.

© Mayo Clinic Social Media Network. All Rights Reserved.