Dan Hinmon, MCSMN Director

Posts: 2976
Joined: Apr 13, 2011

Online Physician Ratings Fail to Adequately Provide Quality Information

Posted by @DanHinmon, Sep 12, 2017

Researchers at Cedars-Sinai Medical Center in Los Angeles “reviewed users’ ratings for 78 physicians on five sites — Healthgrades, Yelp, Vitals, RateMDs and UCompareHealthCare —  in the areas of quality of care, value of care and peer-assessed physician performance.”

What did they find? These reviews shouldn’t be used solely to select doctors.

This story explains the research and adds some great advice for doctors: “For negative reviews, don’t get angry, but understand the reason for the complaints.”


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