Online Physician Ratings Fail to Adequately Provide Quality Information
Researchers at Cedars-Sinai Medical Center in Los Angeles "reviewed users’ ratings for 78 physicians on five sites — Healthgrades, Yelp, Vitals, RateMDs and UCompareHealthCare — in the areas of quality of care, value of care and peer-assessed physician performance."
What did they find? These reviews shouldn't be used solely to select doctors.
This story explains the research and adds some great advice for doctors: "For negative reviews, don’t get angry, but understand the reason for the complaints."