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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2312
Joined: Apr 13, 2011

NYU Langone finds redesigning bills helped reduce patient complaints

Posted by @DanHinmon, Fri, Jan 13 10:03am

I can not resist posting this article if just for the sake to show that it really IS possible to create a bill that patients understand. The proof is a 10% decrease in patient call volume, but how about the decrease in blank looks, headaches, confusion, anxiety, and angry Facebook comments.

Feel free to share with your billing department!

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