New Facebook Test: Assign Private Messages to Your Team

Posted by @audreylaine, Wed, Jan 10 9:45am

While third-party applications like Sprinklr or Sprout Social have allowed users to assign comments and messages to a team member, it has not been an option on Facebook natively. Until now. The social network is testing this new feature in Business Manager.

I checked Mayo Clinic’s message inbox and the option is there for us.

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