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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2322
Joined: Apr 13, 2011

LA Hospital Pays Hackers Nearly $17,000 To Restore Computer Network

Posted by @DanHinmon, Feb 18, 2016

Yikes! Here are the details:

Hollywood Presbyterian Medical Center paid the ransom of 40 bitcoins, which is currently worth $16,664, in order to restore the computer system which was infiltrated on Feb. 5.

The hackers used a malware that locks systems by encrypting files and demanding ransom to obtain the decryption key.

“The quickest and most efficient way to restore our systems and administrative functions was to pay the ransom and obtain the decryption key,” CEO Allen Stefanek said in a statement. “In the best interest of restoring normal operations, we did this.”

How would you manage PR for this?

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Julie Swenson
@julieswenson

Posts: 55
Joined: Sep 13, 2015
Posted by @julieswenson, Feb 19, 2016

I’ve been thinking about this all day, I think the best course is to be upfront and honest – do all the interviews you can in the coming days and then the public will be less and less interested. It’s the cover up that leads to the negativity. Also, I think I would have done the same thing, pay the bad guys and try to move on. The problem is that now the bad guys have more reason to think this works and do it again and again.

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