How To Respond To Negative Reviews On Facebook, Yelp, And Google

Posted by @audreylaine, Dec 8, 2017

Sometimes it’s hard to hug your haters. This article discusses the best ways to respond to reviews, and when it’s time to throw in the towel.

On a related note, Taryn Offenbacher tackled Mayo Clinic’s Yelp reviews last year and shares her experience in Harnessing Yelp: Where to Start. When to Stop.


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