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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2375
Joined: Apr 13, 2011

How to Make Better Use of Direct Messages (and Why You Should)

Posted by @DanHinmon, Thu, Feb 16 9:49am

What’s your opinion of direct messaging on Twitter and private messages on Facebook? It’s common to think of them as spam, but this article outlines some way you can use both to improve customer (patient) experience.

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