How Online Communities Can Help You Market Throughout the Customer Jou

Take advantage of the opportunities presented by the different paths available to your customers by applying your knowledge of customer pathways to nudge, upsell, and reward at the right time.

You need to engage your customers before, during, and way after they encounter your brand, presenting them with tailored information specific to their needs that they'll come back to time and again.

That's why it's important to use customer (patient) communities to help guide them through their journey.

Please login or register to post a reply.