MCSMN member @colleen_young is community director for Mayo Clinic Connect – Mayo’s online patient community. She launched the #hcsmca hashtag and Twitter chat 5+ years ago.
This article tracks the remarkable progress of the #hcsmca community,
“In my opinion,” Colleen writes, “the single biggest achievement of #hcsmca has been to help people step back from their own area of expertise.” Twitter chat moderators must broaden their narrow questions to be more inclusive, Colleen says. “This is how #hcsmca dismantles health care’s silos and help creates pathways to connection – connections that less than a decade ago were thought impossible.”
Liked by Colleen Young, Connect Director