Dan Hinmon, MCSMN Director

Posts: 2881
Joined: Apr 13, 2011

Facebook's Rolling Out a New Page Inbox to Manage Page, Messenger and

Posted by @DanHinmon, Feb 28, 2017

Facebook’s rolling out an update for Pages that changes the standard “Messages” tab into a redesigned “Inbox”. This Inbox will enable brands to manage their Messenger messages, Facebook posts, and Instagram comments in one centralized hub, reducing the need to log in on different platforms to manage communications

The update, to be made available on desktop, will have an interface with a sidebar that will separate into 3 distinctly colored tabs for Messenger, Facebook, and Instagram respectively. Brands will be able to carry on with normal tasks such as replying to messages, interacting on posts, and replying to comments.

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