Mayo Clinic Social Media Network

Dan Hinmon, MCSMN Director
@DanHinmon
Posts: 2691
Joined: Apr 13, 2011

Cringeworthy Words to Cut from Online Copy

Posted by @DanHinmon, Jan 20, 2016

This article reminds us “the right words can make or break trust; they affect your tone of voice and how people perceive your site.” Five words/phrases to avoid: Utilize, enables, very (and other intensifiers), we understand that, and end user.

I’ll add my least favorite: “Assist.” Ugh. Why can’t we just say “help”?

Which web words would you add to this list?

Cringeworthy Words to Cut from Online Copy
From Nielsen Norman Group

Liked by Megan Rowe, April Blackmon Strange

COMMENT

April Blackmon Strange
@ablackmon

Posts: 2 Joined: Feb 18, 2015

Posted by April Blackmon Strange @ablackmon, Thu, Jan 21, 2016 9:36am

Thanks for sharing! I’d add “click here” to this list. Links should be integrated in web text with context. Using general terms like “click here” or “more” is especially not helpful to those who use screen readers.

Liked by Megan Rowe

Please login or register to post a reply.