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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2322
Joined: Apr 13, 2011

7 Social Media Psychology Studies That Will Make Your Marketing Smarte

Posted by @DanHinmon, Feb 24, 2016

One takeaway from this article: Positive emotions are more contagious than negative. Tip for marketers: Keep on the sunny side! Keep your messaging positive. Take lingering customer problems offline and deal with negative feedback swiftly in order to keep it from spreading.

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