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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2376
Joined: Apr 13, 2011

5 Must-Have Tools to Help You Manage a Social Media Crisis

Posted by @DanHinmon, Dec 2, 2016

Useful article that lists not just 5 tools but a step-by-step process to handle a social media crisis.

Is social media part of your written crisis communication plan?

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