4 Ways Social Media Can Improve Your Customer Service

Posted by @audreylaine, Thu, Jul 12 8:19am

Social media customer service is the latest resource that enterprise leaders are implementing to uplift their organizations. Enterprises are leveraging social media in a way that builds brand awareness, promotes sales and improves community relations.

Here are 4 more ways that enterprise leaders use emerging social media practices to improve customer service:

  1. Transparency
  2. Reduced expenses
  3. Improved customer service
  4. Direct access to target market

Liked by Olga Schibli

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