Buried in these 20+ tips are suggestions to tackle a couple of challenges that MCSMN members have been discussing lately. Read the story for details:
Reduce Inflammatory Facebook Fan Posts and Comments: Add words commonly used to attack another fan or our Facebook page to a list of words in the Page Moderation section of Page Settings. When a banned word is used in a comment, the comment is hidden from the general public but appears to the person who left it and their friends.
Mute Trolls on Facebook: Hide the comments. When you do this, only the person who made the comment and his followers can see the comment. From their perspective, the comment is still there but other people can’t see it.