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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2327
Joined: Apr 13, 2011

20+ Social Media Hacks and Tips From the Pros

Posted by @DanHinmon, Apr 18, 2016

Buried in these 20+ tips are suggestions to tackle a couple of challenges that MCSMN members have been discussing lately. Read the story for details:

Reduce Inflammatory Facebook Fan Posts and Comments: Add words commonly used to attack another fan or our Facebook page to a list of words in the Page Moderation section of Page Settings. When a banned word is used in a comment, the comment is hidden from the general public but appears to the person who left it and their friends.

Mute Trolls on Facebook: Hide the comments. When you do this, only the person who made the comment and his followers can see the comment. From their perspective, the comment is still there but other people can’t see it.

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Kimberly Dorris
@KimberlyGDATF

Posts: 125
Joined: Jan 02, 2014
Posted by @KimberlyGDATF, Apr 19, 2016

Thanks, Dan – Interesting info! I do use the “hide” feature when needed on our FB page. Although I was surprised to learn on these boards that if you “hide” a comment on a review, that just hides it from YOUR page – not the rest of the audience! I will have to give some thought to the filters. I use this frequently to keep people from posting links to certain web sites, but hadn’t thought about it in terms of making a pre-emptive strike on trolling.

Liked by Kathy Winter

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