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Dan Hinmon, MCSMN Director
@DanHinmon

Posts: 2327
Joined: Apr 13, 2011

10 Common Phrases You Should Stop Using in Client Emails Immediately

Posted by @DanHinmon, Oct 4, 2016

In a study published in the Journal Of Personality And Social Psychology, email writers thought readers would correctly identify the tone of their emails about 78% of the time. In reality? Only 56% of emails were interpreted accurately.

This post lists commonly used phrases that are unnecessary, cliché, and easy to misinterpret:

“Sorry to bother you…”
“Let’s touch base…”
“To be honest with you…”

And more.

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