Discussions

Workplace by Facebook

Posted by Jordan Knox @jordanschmitt, Nov 24, 2017

Has anyone had experience using Workplace by Facebook? We are looking for a way to use social to connect all of our 2,000 + employees and our early research shows this is a promising platform. It’s mobile, versatile and allows employees to connect in real-time. Before I dig in much deeper, I wanted to see if anyone in the healthcare industry has used it and the pros/cons. Thank you in advance!

I had never heard of Workplace before this thread. So it’s basically Facebook’s answer to Slack?

Interested to see if anyone has experience with this.

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I think our staff would respond favorably to a tool like this! I’m hoping it’s not text based like Yammer. Yammer never took off at my last company. Our staff are already engaged on FB, and ‘liking and sharing’ most company posts, especially if it celebrates staff achievements.

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@ewhitmore

I think our staff would respond favorably to a tool like this! I’m hoping it’s not text based like Yammer. Yammer never took off at my last company. Our staff are already engaged on FB, and ‘liking and sharing’ most company posts, especially if it celebrates staff achievements.

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I sat through a demo on Workplace by Facebook a few months ago. For non-profits, it’s free, so that has been enticing for some. And the tool is similar to the Facebook interface, so it’s a familiar look to users. However, it does require a completely different login and you’re going to a different site. So if you want people to access it, they have to intentionally login or somehow have it integrated into internal communication. I think there are more positives than negatives to the tool. But with any new tool, it takes a lot of education and it’s a culture shift. And remember that not everyone in a health system has smartphones and some health care workers don’t use computers because they’re with patients. Just some bits to chew on. We haven’t settled on a tool yet but if it’s Workplace by Facebook, I’ll post an update.

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@kmfronden

I sat through a demo on Workplace by Facebook a few months ago. For non-profits, it’s free, so that has been enticing for some. And the tool is similar to the Facebook interface, so it’s a familiar look to users. However, it does require a completely different login and you’re going to a different site. So if you want people to access it, they have to intentionally login or somehow have it integrated into internal communication. I think there are more positives than negatives to the tool. But with any new tool, it takes a lot of education and it’s a culture shift. And remember that not everyone in a health system has smartphones and some health care workers don’t use computers because they’re with patients. Just some bits to chew on. We haven’t settled on a tool yet but if it’s Workplace by Facebook, I’ll post an update.

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Thank you for all of that great information. Yes, not sure our group would celebrate another platform and another log-in process. I’ll stay tuned to see what you choose.

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Thank you for your insight. I agree with you; right now, the pros seem to outweigh the cons. It would be a very large undertaking, but we are in the process of rebranding, and we’re breaking ground on a new medical campus in the Spring. It feels like now would be the perfect time to launch a platform like Workplace when our employees are starting to embrace and get excited about change.

Another very attractive feature is the ability to connect outside of work. We live in North Dakota and last year alone we had 3 Code Whites where some of our facilities were closed (20+ inches of snow the day after Christmas). Although we have a calling tree, code phone, and other means of communication in place, this would provide our leadership another way to connect with our employees in real-time.

Please keep us updated and thanks again!

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