Discussions

Wikipedia

Good morning all, happy November. This has been a topic of discussion for ages and I wanted to get your thoughts if other health care organizations find Wikipedia relevant, beneficial, pros, cons, etc. Looking forward to hearing your thoughts.
-Margaret

Using it in one context? I would say it's important to make sure an organization has an accurate and well-written Wikipedia page about their own organization from an SEO perspective since many times it will be what comes up in search results.

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As an internal tool for health stuff I don’t think I ever used Wikipedia clinically; there is a system called UpToDate which is licensed and had pretty current disease management guidelines – I probably used that weekly.

Now, for presentations I think I mostly used Wikipedia for two things – to get. A good quick overview of a topic – particularly historical context which usually referred to some key journal articles I could track down – and, perhaps more importantly most of the photos used for a subject are public domain making it a very useful tool to gather graphics for a presentation.

Does a healthcare org need a wiki page? Certainly the larger ones – for example I have used UnitedHealthcare page several times – but I would probably invest more time on the website homepage, and physician recruiting page than anywhere else. (Especially the physician recruiting page because from a financial perspective this is probably the highest value per visitor of any other page on your website! If you consider that every visitor may be potentially giving you 1 million dollars a year for the next 15 years in potential revenue production).

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I agree that it's important to invest in a good home page – but I don't think that it's an either/or situation with regard to having an org Wikipedia page and a good website home page.

I will give you an example: many orgs will have Wikipedia pages already established by other people that may or may not be accurate and up-to-date. I'm working with a client right now, for example, who's Wikipedia page has 10-year-old info on it and doesn't even accurately describe the work on mission impact it's having now. So, my caveat would be – at least check to see if your org has a Wikipedia page and check to see if what it says is what you'd want someone to find on a web search.

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This blog post by Shel Holtz about updating Wikipedia pages is dated – 2014 – but may still have some very helpful info. Bottom line is that it isn't always that easy to update a Wikipedia page. https://socialmedia.mayoclinic.org/2014/07/15/thinking-of-editing-your-hospitals-wikipedia-article-think-again/?utm_campaign=search Also – here are links to a couple of earlier discussions that could have useful info: https://socialmedia.mayoclinic.org/discussion/does-anyone-have-experiencing-creating-andor-updating-their-information-on-wikipedia-weve/?utm_campaign=search https://socialmedia.mayoclinic.org/discussion/wikipedia-updates-our-medical-affairs-team-wants-us-to-update-or-wikipedia/?pg=1#comment-29083
@hackensackmeridianhealth – Have you tried to update a Wikipedia page? What has been your experience?

Liked by Lynda Mitchell

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@dahinmon

This blog post by Shel Holtz about updating Wikipedia pages is dated – 2014 – but may still have some very helpful info. Bottom line is that it isn't always that easy to update a Wikipedia page. https://socialmedia.mayoclinic.org/2014/07/15/thinking-of-editing-your-hospitals-wikipedia-article-think-again/?utm_campaign=search Also – here are links to a couple of earlier discussions that could have useful info: https://socialmedia.mayoclinic.org/discussion/does-anyone-have-experiencing-creating-andor-updating-their-information-on-wikipedia-weve/?utm_campaign=search https://socialmedia.mayoclinic.org/discussion/wikipedia-updates-our-medical-affairs-team-wants-us-to-update-or-wikipedia/?pg=1#comment-29083
@hackensackmeridianhealth – Have you tried to update a Wikipedia page? What has been your experience?

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I've found it impossible to update it! I played by all the rules…identified myself as an employee, cited information. All my updates and a request reorganize it by our service lines were all rejected. They now have a logo on the page that is wrong and they won't let me change it. We've had vendors pick up the wrong logo and print it on giveaway items. Very frustrating.

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I know I've tried in the past and had my edits removed. I hope someone here can offer some insights. I have heard if you are an owner of a business that you can't be involved in the page, so maybe that is why you couldn't edit the page for your employer? I've heard that if you are an official editor you have more success than someone who's trying to edit for the first time. I've also come across this, which may or may not be helpful regarding style guidelines. https://ang.m.wikipedia.org/wiki/Wikip%C7%A3dia:How_to_edit_a_page?fbclid=IwAR2IVCjilZiAW5h-wo8hCmbNWYKsbW-GDKdbxJCf6DfWG9zVettU2MHL-PU

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