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Mar 25, 2012 · Leave a Reply

Using Social Media Tools to Improve Health Care Quality

By Susana Shephard @susanashephard

Hello. I'm working on a presentation for the AzAHQ Spring Conference to discuss social media's role in health care quality. Reducing medical errors (patient safety) and improving patient/physician communication seem to be primary indicators.

Wondering if there are other quality issues that you think would be worthwhile discussing? Also please feel free to share any examples of how your organization has used social media tools to improve quality.


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