Discussions

Social Media monitoring - personal device?

Posted by Annette Calteaux @annettecalteaux, Tue, May 28 1:24pm

They say there are no dumb questions, so here goes!

Over the long, holiday weekend my iPhone decided to self-destruct and has developed a mind of its own leaving me unable to do much of anything! Here's the second part of the problem, I use my personal phone to push/post our Instagram posts (through Sprout) and to monitor our social channels on nights and weekends.

Do you use our own phone or does your organization provide a device? I am in the process of getting a new personal phone, but just want to see what others do!

I use my own phone — I'm on wifi most of the time, so there's not really a data usage issue. I just post ONLY through Sprout when I'm on my phone though, so that nothing gets mixed up with my personal accounts.

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I used my personal cell phone (I love that Sprout pings me when someone comments or shares one of our posts). Don't want to carry 2 devices with me, and I have my phone password protected.

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@jesslewis422

I use my own phone — I'm on wifi most of the time, so there's not really a data usage issue. I just post ONLY through Sprout when I'm on my phone though, so that nothing gets mixed up with my personal accounts.

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Thank you! I've tried to post when connected to Wifi as well. I wasn't sure what others do!

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@bethdavidson

I used my personal cell phone (I love that Sprout pings me when someone comments or shares one of our posts). Don't want to carry 2 devices with me, and I have my phone password protected.

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I agree – that is helpful. And 2 devices would be a pain although there are times I don't have access to wi-fi for a day or 2. Thanks for your input!

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After many years, my company finally provided a phone. I keep my work accounts on the work phone and personal on my personal device. I just have more peace of mind that way. But, there are times where I have to use my personal device to navigate on Facebook to a page to share as my page. I keep that to a minimum.

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I use my own iPhone and my company does not provide a device. While there are some tricks to posting to Instagram from desktop, it's a lot more reliable from mobile, and I like instant access to messages and comments from the various accounts. I do 90% of our overall social media posts with desktop, but I do monitor the accounts quite a bit on mobile, and try to check important posts in both places.

For a while, I was using two different twitter apps for personal vs professional, and that was a great way to prevent issues, but with continuing changes to the API I've had to abandon Tweetbot (and others) in favor of Twitter's own app (which of course was their plan).

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@apafford

I use my own iPhone and my company does not provide a device. While there are some tricks to posting to Instagram from desktop, it's a lot more reliable from mobile, and I like instant access to messages and comments from the various accounts. I do 90% of our overall social media posts with desktop, but I do monitor the accounts quite a bit on mobile, and try to check important posts in both places.

For a while, I was using two different twitter apps for personal vs professional, and that was a great way to prevent issues, but with continuing changes to the API I've had to abandon Tweetbot (and others) in favor of Twitter's own app (which of course was their plan).

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Thank you for reminding me about the tricks to post to Instagram via my desktop. That will be a lifesaver until I get my new phone!!! I am sure I will continue to use my own device once I get it!

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@annettecalteaux

Thank you for reminding me about the tricks to post to Instagram via my desktop. That will be a lifesaver until I get my new phone!!! I am sure I will continue to use my own device once I get it!

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Note: when using the Chrome>Inspect option to set the display of Instagram to mobile, you can post, but we've had some mixed results with hashtags. You can, of course, post a hashtag, but our tagged posts don't show in that hashtags feed. Haven't figured that one out.

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@apafford

Note: when using the Chrome>Inspect option to set the display of Instagram to mobile, you can post, but we've had some mixed results with hashtags. You can, of course, post a hashtag, but our tagged posts don't show in that hashtags feed. Haven't figured that one out.

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Nice heads up, @apafford! That's a key piece of information. These little tech glitches can be baffling! Since your posts in that format won't show hashtags have you abandoned that option?

Liked by Allison Bones

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@annettecalteaux

I agree – that is helpful. And 2 devices would be a pain although there are times I don't have access to wi-fi for a day or 2. Thanks for your input!

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One thing I recently learned, apparently, some newer phones allow you to have dual SIM cards and therefore dual phone lines on the same device. Maybe everyone already knows about this, but I didn't, so thought I'd share. It might save the dilemma of having to carry 2 separate phones.

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@team4travis

One thing I recently learned, apparently, some newer phones allow you to have dual SIM cards and therefore dual phone lines on the same device. Maybe everyone already knows about this, but I didn't, so thought I'd share. It might save the dilemma of having to carry 2 separate phones.

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Good to know! I wasn't aware of that! Thanks!

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I use my personal phone. I try to upload any photos to the work social media pages quickly so that I can delete them from my personal device.

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We use our own phones here at Mayo Clinic.

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