Discussions

Social Media in the Workplace

Posted by Kate Harbaugh @kateharbaugh, Mon, May 13 12:15pm

Hello Mayo Clinic Social Media,

I am looking for your support and feedback on social media use in the workplace.

1) Does your organization allow its employees to access social media platforms (FB, Twitter, Instagram, Pinterest, etc.) from their work computers?
2) If so, how long has it been in place and have you found it to impact employee productivity?

Thank you so very much for your support and feedback.

@stacykonline

Thank you, @DanHinmon. Regarding social superusers (employees including physicians), we looked for people who were already our performance superstars because of their patient ratings, formal and informal leadership, quality care, stellar performance, etc. and included them in our trainings. In a short time, you take notice of the people who enjoy it and are natural brand ambassadors online. They were seen as potential superusers to involve in trying new ideas with our team.

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Physicians with an interest in social media might have some educational budget to get to the Social Media Residency Event.

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@stacykonline

Thank you, @DanHinmon. Regarding social superusers (employees including physicians), we looked for people who were already our performance superstars because of their patient ratings, formal and informal leadership, quality care, stellar performance, etc. and included them in our trainings. In a short time, you take notice of the people who enjoy it and are natural brand ambassadors online. They were seen as potential superusers to involve in trying new ideas with our team.

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Great idea to provide training and let those with natural interests run with it. Solid advice @stacykonline!

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