Since this topic was last discussed over a year ago, it thought it would be best to re-ask the question. Our team currently uses Social Studio via Salesforce and our contract is nearing its end. I'm curious what other social listening tools your team uses.
Ideally, this tool would be able to accomplish…
1. Monitoring keywords on social platforms, websites, blogs, etc.
2. Competitor analysis
4. Campaign tracking
Liked by Olga Schibli