Discussions

Social Listening Tool Recommendations

Posted by Krista Gregg @kristagregg, Aug 14, 2018

Since this topic was last discussed over a year ago, it thought it would be best to re-ask the question. Our team currently uses Social Studio via Salesforce and our contract is nearing its end. I'm curious what other social listening tools your team uses.

Ideally, this tool would be able to accomplish…
1. Monitoring keywords on social platforms, websites, blogs, etc.
2. Competitor analysis
3. Sentiment
4. Campaign tracking

Liked by Olga Schibli

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