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Nov 7, 2013 · Leave a Reply

#MayoRagan: Sticky situations: How to handle social media when it gets messy

By Randy Schwarz @randyschwarz

Social media is fun and games, until it's not. It's like when you were little and set up the perfect tea party for your stuffed animals—and then your sibling charged into the room and upended the table. There's no crying to mom in social media. How will you respond? Why should health care communicators be interested?

Amanda Changuris is the Marketing and Communications Specialist at Frederick Memorial Hospital in Frederick, Maryland. In this video, she offers comments on her session:

Tags: Amanda Changuris, Frederick Memorial Hospital, moderating, moderation, negative comments

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