Employee Communications

Mayo Clinic encourages professional and allied health staff to use social media tools appropriately and productively. With nearly 65,000 staff and growing, the Mayo Clinic Social and Digital Innovation team collaborated with Mayo's new employee orientation program to provide new employees an overview of social media at Mayo Clinic and [...]
By Taryn Offenbacher, Senior Communications Specialist • May 23, 2018
We consider ourselves social media evangelists. So we were thrilled to have a chance to reach our largest-ever group of potential converts at Mayo Clinic: the Department of Nursing. Nurses represent one in four Mayo employees. Over the past year and a half, Public Affairs teamed up with Nursing representatives [...]
By Shea Jennings, Communications Specialist • February 19, 2018
 “The needs of the patient come first.” This Mayo Clinic value drives our mission. It also drives our response to the use of live video in the exam room. We’ll explain. Today, patients have a variety of live video and livestreaming options available to use during their medical appointments. [...]
By Taryn Offenbacher, Senior Communications Specialist • June 12, 2017
When I went through Mayo Clinic’s new employee orientation in May, I was excited to see the “#SocialAtMayo” video shown to the group. As I watched the 8-minute video, I noticed two things: my classmates were tuning it out, and it was dated. The host of the video [...]
By Audrey Laine Seymour • October 5, 2016
We encourage Mayo Clinic employees and students to create personal online profiles on social networking sites such as Twitter, Facebook and LinkedIn. We especially urge physicians to claim and complete profiles on Doximity. But in keeping with guidelines two and [...]
By Lee Aase, Director, Mayo Clinic Social Media Network • May 28, 2015
When we originally formulated our Social Media Guidelines for Mayo Clinic Employees in 2009, we were so conservative in our policy against endorsements, that employees were not allowed to give or request LinkedIn recommendations. Since then, social networking usage evolved and personal endorsements on [...]
By Lee Aase, Director, Mayo Clinic Social Media Network • May 26, 2015
Just as we should maintain boundaries of propriety in patient-provider relationships, so should we in employee/supervisor interactions. Guideline number eight addresses this issue:

Mayo Clinic discourages staff in management/supervisory roles from initiating “friend” requests with employees they manage.  Managers/supervisors may accept friend requests if initiated [...]

By Lee Aase, Director, Mayo Clinic Social Media Network • May 22, 2015