Community Development

February 12, 2018

Why Take the Social Media Basics for Healthcare Training

By Taryn Offenbacher, Senior Communications Specialist toffenbacher

You may have seen the online Social Media Basics for Healthcare Certificate training on the Mayo Clinic Social Media Network. This course was developed by Mayo Clinic in collaboration with Hootsuite, a social media management platform. The training was developed for YOU– a busy professional looking for the most concise resources to help you get […]

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Tags: certification, courses, lesson, Training


February 2, 2018

Kindness at the Margins for Caregivers – Experts by Experience

By Renata Louwers renatalouwers

With age, most of us realize the value of a solid night’s sleep, good nutrition, and exercise. We come to understand that this self-care greatly impacts how we feel, function, and perceive events around us. This is exponentially true for family caregivers of a person facing a terminal illness. Life as a caregiver to a […]

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Tags: caregivers, experts by experience


January 30, 2018

Experts by Experience – What Patient Narratives Tell Us

By Kanaaz Pereira kanaazpe

The world is shaped by stories. As experts in our own lives, we all have something to share, and the pivotal role of shared experiences has been well-established in improving health outcomes. On February 2, Mayo Clinic, and health care social network Inspire will launch “Experts by Experience” – a series of articles written by […]

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Tags: experts by experience, Patient Experience, patient stories, storytelling


January 5, 2018

Twitter Chats Build Community

By Colleen Young, Connect Director colleenyoung

Editor’s Note: This essay is part of our weekly #TimeLessWisdom series, in which we’re highlighting one of the contributions from our 2012 book, Bringing the Social Media Revolution to Health Care. Learn more about the series. A Twitter chat, like many things, is relatively easy to start. However, building relationships and sustaining the community requires time and effort. The groundwork for […]

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Tags: #FlashbackFriday, #TimelessWisdom, Case Studies, Community Development, Platforms, strategy, Tactics & Best Practices, Tweet chat, Twitter, Twitter Chat


December 1, 2017

Changing Health Care 140 Characters at a Time

By danamlewis danamlewis

Editor’s Note: This essay is part of our weekly #TimeLessWisdom series, in which we’re highlighting one of the contributions from our 2012 book, Bringing the Social Media Revolution to Health Care. Learn more about the series. If you’ve read the title of this piece and scoffed, you’re in good company. Almost everyone in health care scoffs the first time I talk […]

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Tags: #FlashbackFriday, #TimelessWisdom, Case Studies, Community Development, Physician Involvement, Platforms, strategy, Tactics & Best Practices, Twitter


November 17, 2017

Building Relationships on YouTube

By Susanna H. French susannafrench

Editor’s Note: This essay is part of our weekly #TimeLessWisdom series, in which we’re highlighting one of the contributions from our 2012 book, Bringing the Social Media Revolution to Health Care. Learn more about the series. Our four most-viewed videos are not the compelling patient stories most likely to end up shared on Facebook or talked about over dinner. They’re didactic […]

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Tags: #FlashbackFriday, #TimelessWisdom, blogging, General, Platforms, Software, strategy, Tactics & Best Practices


January 6, 2016

Our First Gold Fellow is…

By meredithgould meredithgould

Lisa Ramshaw…of course! Since she first joined, Lisa has shone brightly in the MCSMN universe. Her Bronze Fellow proposal ranks as one of the best we’ve ever received and she was our first Silver Fellow (read the post about that here). Thanks to Lisa’s vision and organizational skills, Mayo Clinic’s first international Social Media Summit […]

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Tags: Lisa Ramshaw


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