Community Development

July 25, 2019

Evidence-based Social Media: 5 Ways to Support Your Organization on the Internet Without Selling Your Soul

By Jen Rittenhouse jenrittenhouse

Jen Rittenhouse will present “Evidence-Based Social Media: How to Support Your Organization on the Internet without Selling Your Soul” at the Mayo Clinic Social Media Network 2019 Annual Conference. To learn more from Jen and other expert speakers, please join us! Decentralization. It sent chills down my spine the first time I heard our Chief Marketing Officer use this […]

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July 3, 2019

Building Community: Social Media as the Glue

By Jess Lewis jesslewis422

and Jenn Shafer Jess Lewis and Jenn Shafer will present “Community & Collaboration: Building a Cohesive Culture Inside & Out” at the Mayo Clinic Social Media Network 2019 Annual Conference. To learn more from Jess, Jenn, and other expert speakers, please join us! You’re not an island – even as a team of one, you can build relationships […]

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Tags: Community Development, Online community


June 11, 2019

Remarkable opportunity to make a profound difference

By Dan Hinmon, MCSMN Director DanHinmon

When our first daughter Eliza was born she was absolutely beautiful and seemed perfect in our eyes. After about a week her skin became sallow. We suspected jaundice, so we did what every good parent did at the time in these cases. We stripped off her clothes and placed her safely on the window ledge, […]

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Tags: Community Development, rare diseases


March 22, 2019

MCSMN Welcomes New Silver Fellow – Katherine Brown, Ed.D., from Meharry Medical College

By Audrey Laine Seymour, Senior Communications Specialist audreylaine

Congratulations to Dr. Katherine Brown on becoming a Silver Fellow! In early 2018, Katherine created a social media plan to increase staff utilization of social media and to improve communication with stakeholders. The strategy outlined an approach to provide training for staff to learn about Twitter and create personal accounts that they’ll maintain. She became a […]

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January 15, 2019

Shifting the “Privacy Calculus” for the Patients Online

By Colleen Young, Connect Director colleenyoung

For many people, sharing about their health online overrides conventional concerns about privacy. Each person weighs the benefits and risks arriving at their own “privacy calculus”. Patients and caregivers who share about their health in online communities told me that they agree with Alan Westin’s concept of privacy: The right to privacy is the individual’s […]

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Tags: Online community, patient community, patient data, privacy, security


April 6, 2018

3 Things We Learned from ‘Men’

By Audrey Laine Seymour, Senior Communications Specialist audreylaine

National Doctor’s Day is held each year on March 30 in the U.S. Last year, we decided to have a post about the day, celebrating and thanking physicians. We posted this on Facebook, Instagram, and Twitter, and it was one of the week’s highest performing posts on each platform. Here’s to those who pursue the ever-changing […]

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March 2, 2018

Multiple Sclerosis, Illusions, and “Working Understandings” – Experts by Experience

By Gil Greenman gilgreenman

Living with a chronic illness often means confronting your denial. I lived for eight years with multiple sclerosis (MS), thinking that my brain was beyond having new lesions. This was because I was taking a powerful drug called Tysabri. All my MRIs showed no new lesions.  However, my disease did progress, and I moved from walking […]

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Tags: experts by experience, MS, patient story


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