Coffee Break

Editor’s Note: I could have easily picked up the phone or met him for lunch because we both live in Baltimore, but instead I asked Ed Bennett to put his thoughts in writing. Here’s what an internationally-known health care social media thought leader and Platinum Fellow thinks it’s time [...]
By Ed Bennett • June 5, 2015
Editor’s Note:This is part of an occasional series called Friday Faux Pas, which highlights missteps in social media by health-related organizations and/or their employees.  In this specific case we felt it was important to highlight the following story even though it doesn't involve a health-related organization. We believe social media are [...]
By • May 27, 2011
Editor’s Note: This is part of an occasional series called Friday Faux Pas, which highlights missteps in social media by health-related organizations. We believe social media are overwhelmingly a force for good, but we’re not blind to potential problems. This series helps maintain the balance, and in looking at each [...]
By • April 23, 2011
Blue language turned into a pink slip when a social media representative of Chrylser Corporation shared his thoughts on traffic via a tweet.   Click here to read the story.
By • March 11, 2011
Editor's Note: This is part of an occasional series called Friday Faux Pas, which highlights missteps in social media by health-related organizations. We believe social media are overwhelmingly a force for good, but we're not blind to potential problems. This series helps maintain the balance, and in looking at each [...]
By • February 18, 2011
As reported on e-Health Insider in January: A nurse has been suspended following reports that she took photos of patients having operations and posted them on a social networking site. The member of staff from Southern General Hospital in Glasgow allegedly secretly took the pictures without other members of staff [...]
By • August 27, 2010
Fear is a major barrier to adoption of social media. That’s especially true within health care. Among the common objections to openness:
  • “What if someone criticizes us on our blog?”
  • “What if an employee posts inappropriate material on Facebook?”
  • “What if our employees spend all their time on Facebook and [...]
By • August 13, 2010