New Employee App Keeps Mayo Clinic Staff Up-to-Date

With more and more staff teleworking during the COVID-19 pandemic response and being away from their offices — and their desktop computers — Mayo Clinic Public Affairs wanted to make sure staff have an easy way to get Mayo Clinic internal news wherever they are.

That's why we're expediting release of an app we've been developing with colleagues in Mayo Clinic Information Technology: it's needed now more than ever.

The Mayo Clinic Employee App will give staff access to Mayo Clinic News Center content and the Mayo Directory—on campus or not — without having to be connected to the Mayo network. This new app is designed to make staying up to date and connected easier for staff, whether they're on-the-go or staying safe at home. It's available for iOS and Android.

The content in the app will match what staff find on Mayo's intranet News Center each day. The main screen will share the top stories of the day. From there, employees can dig in by type of content (such as Benefits, Around Mayo, Bigger Picture) and by location (Arizona, Florida, Rochester and each Mayo Clinic Health System region).

Mayo Staff: Get the Mayo Clinic Employee app!

While the app does not require employees to be on campus or use VPN to access content, it does need require logging in with LAN ID and password, along with an additional security step using Microsoft Authenticator app for this verification — the same tool they'll need to connect to Mayo Clinic email and other Office 365 tools off campus.

Here's how:

  • Employees who are on campus and connected to the Mayo network can go straight to the Mayo Clinic Employee App installation instructions.
  • For those not on the Mayo intranet or connected via VPN, this page outside the firewall (Installing Microsoft Authenticator) shows them how to authenticate their computer to get the access code to download the Mayo Clinic Employee App. Once they have Microsoft Authenticator on their mobile devices, this page takes them step-by-step through the Mayo Clinic Employee app installation process.

The Mayo Clinic Employee app was created by a team from Mayo Clinic IT and Public Affairs. Its release was expedited as Mayo Clinic moves quickly to respond to the COVID-19 pandemic.

Future iterations will include more robust features, such as comment integration and potentially other non-News Center features.

Ordinarily we would be communicating availability of this employee-only app strictly through internal channels. Because so many of our staff already are teleworking, we're using this external site to share with them.

About this site: The Mayo Clinic Social Media Network (MCSMN) is a global community of health care professionals who want to apply social media tools in their work. Many participate as Basic members, which is free, while others get extra resources through Premium or Corporate membership.

For Mayo Clinic Staff: You automatically get full premium access when you sign up using your mayo.edu email address. This gives you access to the Social for Healthcare Certificate (an online basic training course in using social media in health care, a $250 value) as well as our monthly webinars. After you install the Mayo Clinic Employee app, be sure to join MCSMN too!

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