A good reputation gets you more clients through referrals; a bad one can turn everything upside-down. Are you managing your online reputation? If not, you could be losing business to your competitors without even knowing it. Social websites and review sites like Yelp, Vitals, RateMDs, Healthgrades and CitySearch make it easy for your customers to tell others how great... or bad your service is. It's time you became aware.
Hear how our panelists have dealt with managing their online reputations head on: from blog posts to user reviews. You'll also hear why combating negative reviews may create more problems in the long run.
Dr. Farris Timimi, moderates a discussion that includes Dr. Edward Creagan, Board-certified Medical Oncologist from Mayo Clinic and Dr. Bryan Vartabedian from Baylor College of Medicine. In the video below, Dr. Creagan offers some comments.