Member Profile: Hospital Sant Joan de Déu
Hospital Sant Joan de Déu (Barcelona) is a teaching hospital specializing in the fields of pediatrics, gynecology and obstetrics. It is located in Barcelona, Catalonia (Spain). It is a privately owned center, concerted by the Catalan Public Health Service, which belongs to the Hospitaller Order of St. John of God, religious organization that manages more than 300 health centers over the world.
In 2011, the center has 362 beds and 12 operating rooms. It employs more than 1,500 professionals and attends every year more than 4,500 births, 130,000 emergencies, records 26,000 hospitalizations and 13,000 surgeries are performed.
Hospital Sant Joan de Deu is the largest children's hospital in Spain, one of the top 5 in Europe, along with Great Ormond Street (London), Hôpital Necker Enfants Malades (Paris) and Ospedale Meyer (Florence), and the reference point in Health 2.0 in Spain.
The Liquid Hospital
In 2010 the hospital started the project H2O – Liquid Hospital, a concept which seeks to radically transform healthcare through an intensive use of technologies and patients’ involvement: E-Health (online consultation, tele-health, tele-monitoring, tele-rehabilitation); Social Media and Websites; and E-Learning.
Regarding Social Media, Hospital Sant Joan de Deu is among the first hospitals to have established a Social Media policy. The policy establishes a set of guidelines for our professionals and patients when they talk about the institution and for our professionals when they talk on behalf of the institution.
In addition, we have presence in the most popular platforms, such Facebook, Twitter or YouTube, channels that we currently use to reach our patients and caregivers and to establish conversations with them. In our website you can see our whole presence in Social Media, plus our thematic websites.
We also strive to reach society. An example of our efforts to raise awareness of how we work in our hospital is our 2011 Christmas card.